Terms of Service

Terms of Service

Last Updated: April 20, 2026

By accessing www.kspetshop.us, creating an account, or purchasing pet supplies from Kspetshop (“we”, “us”), you (“you”) agree to these Terms of Service. These Terms govern your use of our website and services, along with our Privacy Policy, Shipping Policy, and Refund and Returns Policy (incorporated herein by reference).

1. Eligibility

You must be 18 years or older (or have parental/guardian consent) to use our services. You warrant all information provided to us is true, accurate, and complete.

2. Account Responsibility

You are responsible for your account username, password, and all activities under your account. Notify us immediately at support@kspetshop.us if you suspect unauthorized use. We may suspend/terminate accounts for fraudulent or abusive use.

3. Orders & Payments

Placing an order constitutes a binding offer to purchase. We reserve the right to accept/reject orders (e.g., out-of-stock, pricing errors). You agree to pay the full order amount; failed payments may result in order cancellation. We use secure third-party payment processors and do not store full payment details.

4. Shipping & Returns

Shipping terms follow our Shipping Policy (free shipping, 1-3 business days processing, 7-15 business days delivery, excluding legal holidays). Returns follow our Refund and Returns Policy (30-day window, eligible items only). Contact support@kspetshop.us for assistance.

5. Intellectual Property

All website content (logos, text, images, product descriptions) is Kspetshop’s intellectual property. You may not copy, modify, or distribute this content without our permission.

6. Limitation of Liability

Kspetshop is not liable for damages arising from website errors, shipping delays (beyond our control), or improper use of products. We are not responsible for pet injury resulting from product misuse.

7. Policy Updates

We may update these Terms; changes are reflected in the “Last Updated” date. Continued use of our services constitutes acceptance of updated Terms.

8. Contact Us

For questions about these Terms, email support@kspetshop.us or visit www.kspetshop.us. We respond within 24-48 business hours.